:root{
  --gold:#c9a84c; --gold-deep:#a8852a; --gold-soft:#ebd99f;
  --cream:#faf8f0; --cream-2:#f3efe3; --dark:#1c1c1e; --ink:#2c2c2e;
  --body:#4a4a4e; --muted:#8a8a8e; --line:#e4ddc8;
  --green:#2e7d52; --green-bg:#eef7f1; --amber:#9a6b1e; --amber-bg:#fbf3e6;
  --red:#9a2b2b; --red-bg:#fbf0f0; --blue:#2f5da8;
  --shadow:0 8px 30px rgba(0,0,0,.08); --radius:12px;
}
*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{font-family:"Segoe UI","Helvetica Neue",Arial,sans-serif;color:var(--body);background:var(--cream);line-height:1.5;font-size:15px;-webkit-font-smoothing:antialiased;}
h1,h2,h3{font-family:Georgia,"Times New Roman",serif;color:var(--dark);margin:0 0 .4em;line-height:1.2;}
a{color:var(--gold-deep);text-decoration:none;}
button{font-family:inherit;cursor:pointer;}
.hidden{display:none !important;}
.muted{color:var(--muted);}
.center{text-align:center;}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:none;border-radius:10px;padding:11px 20px;font-size:14px;font-weight:600;transition:.18s;}
.btn-gold{background:var(--gold);color:#1c1c1e;}
.btn-gold:hover{background:var(--gold-deep);color:#fff;}
.btn-dark{background:var(--dark);color:#fff;}
.btn-dark:hover{background:#000;}
.btn-ghost{background:transparent;border:1px solid var(--line);color:var(--ink);}
.btn-ghost:hover{border-color:var(--gold);color:var(--gold-deep);}
.btn-sm{padding:7px 13px;font-size:13px;border-radius:8px;}
.btn:disabled{opacity:.5;cursor:not-allowed;}
.btn-green{background:var(--green);color:#fff;} .btn-green:hover{filter:brightness(.92);}
.btn-red{background:transparent;border:1px solid var(--red);color:var(--red);} .btn-red:hover{background:var(--red);color:#fff;}

/* forms */
label{display:block;font-size:12.5px;font-weight:600;color:var(--ink);margin:12px 0 5px;letter-spacing:.02em;}
input,select,textarea{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:9px;font-size:14.5px;font-family:inherit;color:var(--ink);background:#fff;}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px rgba(201,168,76,.15);}
textarea{resize:vertical;min-height:70px;}
.field-row{display:flex;gap:14px;flex-wrap:wrap;}
.field-row > div{flex:1;min-width:160px;}

/* cards / layout */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:var(--shadow);}
.pill{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;}
.pill.pending{background:var(--amber-bg);color:var(--amber);}
.pill.confirmed{background:var(--green-bg);color:var(--green);}
.pill.attended{background:#eef;color:var(--blue);}
.pill.no_show{background:var(--red-bg);color:var(--red);}
.pill.cancelled,.pill.declined{background:#f0f0f0;color:var(--muted);}
.pill.procedure{background:#1c1c1e;color:var(--gold-soft);}
.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:var(--dark);color:#fff;padding:12px 22px;border-radius:10px;box-shadow:var(--shadow);z-index:9999;font-size:14px;opacity:0;transition:.3s;pointer-events:none;}
.toast.show{opacity:1;bottom:34px;}
.toast.err{background:var(--red);}

/* ============ PUBLIC BOOKING ============ */
.pub-wrap{max-width:640px;margin:0 auto;padding:26px 18px 60px;}
.pub-head{text-align:center;margin:14px 0 26px;}
.pub-head img{height:78px;margin-bottom:14px;}
.pub-head h1{font-size:27px;}
.pub-head p{color:var(--muted);margin:0;}
.steps{display:flex;gap:6px;justify-content:center;margin:0 0 22px;}
.steps span{width:34px;height:4px;border-radius:2px;background:var(--line);}
.steps span.on{background:var(--gold);}
.slotgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(90px,1fr));gap:10px;margin-top:6px;}
.slot{padding:12px 6px;border:1px solid var(--line);border-radius:9px;background:#fff;text-align:center;font-weight:600;font-size:14px;color:var(--ink);}
.slot:hover{border-color:var(--gold);color:var(--gold-deep);}
.slot.sel{background:var(--gold);border-color:var(--gold);color:#1c1c1e;}
.datebar{display:flex;align-items:center;gap:10px;margin:8px 0 4px;}
.datebar input{flex:1;}
.success{text-align:center;padding:30px 10px;}
.success .tick{width:66px;height:66px;border-radius:50%;background:var(--green-bg);color:var(--green);display:flex;align-items:center;justify-content:center;font-size:34px;margin:0 auto 16px;}
.backlink{display:inline-block;margin-top:8px;font-size:13px;}

/* ============ ADMIN ============ */
.admin{display:none;}
.topbar{background:var(--dark);color:#fff;padding:0 20px;display:flex;align-items:center;gap:18px;height:58px;position:sticky;top:0;z-index:50;}
.topbar .brand{font-family:Georgia,serif;font-weight:700;font-size:17px;color:#fff;}
.topbar .brand span{color:var(--gold);}
.topbar nav{display:flex;gap:4px;margin-left:8px;flex:1;overflow-x:auto;}
.topbar nav button{background:transparent;border:none;color:rgba(255,255,255,.72);padding:8px 13px;border-radius:8px;font-size:13.5px;font-weight:600;white-space:nowrap;}
.topbar nav button:hover{color:#fff;background:rgba(255,255,255,.08);}
.topbar nav button.on{color:#1c1c1e;background:var(--gold);}
.topbar .who{font-size:12.5px;color:rgba(255,255,255,.6);}
.wrap{max-width:1080px;margin:0 auto;padding:22px 18px 60px;}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:22px;}
.tile{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow);}
.tile .n{font-family:Georgia,serif;font-size:30px;color:var(--dark);line-height:1;}
.tile.warn .n{color:var(--amber);} .tile.good .n{color:var(--green);} .tile.bad .n{color:var(--red);}
.tile .l{font-size:12px;color:var(--muted);margin-top:6px;}
.sec-head{display:flex;align-items:center;justify-content:space-between;margin:26px 0 12px;}
.sec-head h2{font-size:19px;margin:0;}
.appt{background:#fff;border:1px solid var(--line);border-radius:10px;padding:13px 16px;margin-bottom:10px;display:flex;align-items:center;gap:14px;flex-wrap:wrap;}
.appt .when{font-weight:700;color:var(--dark);min-width:150px;}
.appt .who{flex:1;min-width:160px;}
.appt .who .nm{font-weight:600;color:var(--ink);}
.appt .who .meta{font-size:12.5px;color:var(--muted);}
.appt .acts{display:flex;gap:7px;flex-wrap:wrap;}
.empty{text-align:center;color:var(--muted);padding:26px;background:#fff;border:1px dashed var(--line);border-radius:10px;}
.modal-bg{position:fixed;inset:0;background:rgba(20,20,22,.55);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:200;overflow:auto;}
.modal{background:#fff;border-radius:var(--radius);max-width:520px;width:100%;padding:26px;box-shadow:0 20px 60px rgba(0,0,0,.3);}
.modal h2{font-size:20px;}
.modal .x{float:right;background:none;border:none;font-size:20px;color:var(--muted);}
.login-wrap{max-width:400px;margin:60px auto;padding:0 18px;}
.login-wrap .card{padding:30px;}
.login-wrap h1{text-align:center;font-size:24px;}
.row-between{display:flex;justify-content:space-between;align-items:center;gap:10px;}
table.tbl{width:100%;border-collapse:collapse;font-size:13.5px;background:#fff;border:1px solid var(--line);border-radius:10px;overflow:hidden;}
table.tbl th{background:var(--cream-2);text-align:left;padding:10px 12px;font-size:12px;color:var(--ink);}
table.tbl td{padding:10px 12px;border-top:1px solid var(--line);}
.hours-grid{display:grid;grid-template-columns:90px 1fr 1fr auto;gap:8px;align-items:center;margin-bottom:6px;}
@media(max-width:640px){.topbar .who{display:none;}.appt .when{min-width:auto;}}